App Usage Terms & Conditions

This agreement is made between VIP-PT LTD, its qualified team representatives and the client/member/visitor.

We, VIP-PT LTD want you to be safe and have the best time and experience with us.

By using this service and taking part in our exercise classes and other guided physical activities you, the user agrees to the following terms;

  • You are between the ages of 16 and 69
  • You are confident you can partake in physical activity and will talk to your doctor by phone or in person about your plans to use our service before participating, if any of the following apply:
    • You have ever been advised by a doctor or health care provider that you have a heart condition
    • You ever feel pain in your chest either when participating in physical activity or otherwise
    • You ever have spells of dizziness, faintness or light-headedness
    • You have a bone or joint problem that may be made worse by exercise
    • You have high blood pressure
    • You are taking any medication or inhalers
    • You are pregnant or gave birth within the last six months
    • You have any other known reason that would mean you should not participate in physical activity
  • You will promptly reconsider the use of our service if you have any changes to your medical condition and you will immediately inform VIP-PT LTD of any changes to your medical condition in all cases to ensure duty of care and appropriate assessment of activities can be undertaken
  • You understand this is a remote service and will accept full personal responsibility to ensure safety in your chosen exercise location and environment when using our services
  • You will comply to all payment scheduling and policies corresponding to your chosen service & app usage
  • You will attend all personal sessions promptly and understand there is no guarantee or obligation provided by VIP-PT LTD to accommodate rescheduling or reimbursement.

In turn, VIP-PT LTD agrees to the following commitments:

  • To perform as a Personal Trainer/Training Instructor/Coach to you as a user of the service
  • To supply & deliver Classes & Motivation to VIP-PT LTD’s own in-house standards, expectations, and codes of conduct
  • To perform a fitness assessment, where required and at the discretion of the PT/Instructor/Coach, to ensure appropriate duty of care
  • To stay current with applicable professional qualifications and maintain exceptional high standards for the benefit of all clients, customers, and app users, inclusive of international qualifications where appropriate
  • To be on time, immaculately presented and ready to begin scheduled session or class
  • To make every effort for a session to go ahead in the event of instructor absence due to sickness
  • To process personal data fairly and lawfully under GDPR compliance

More information can be found on our website: